At UNICOSHOPPING LLC, we value every customer and are here to make your shopping experience smooth, fun, and worry-free. Whether you have questions about our toys, your order, shipping, or returns, our friendly team is ready to assist you.

We believe in building trust and delivering happiness through every interaction.

1. How to Reach Us

You can contact us in the following ways:

Company Name: UNICOSHOPPING LLC
EIN: 33-1773045

Email: support@unicoshopping.store
Phone: +1 512-428-5494
Address: 230 W COAL AVE, GALLUP, NM 87301, United States

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed

We strive to respond to all inquiries within 24–48 business hours.

2. Customer Support Information

Our goal is to provide exceptional support. To help us assist you quickly, please include the following in your message:

  • Your full name
  • Your order number (if applicable)
  • Clear description of your question or concern
  • Any photos or screenshots (if relevant)

Providing this information will help us solve your issue faster and efficiently.

3. Contact Form

For your convenience, you can also contact us directly via our online contact form on this page. Please fill out the required fields, including:

  • Name
  • Email
  • Subject
  • Message

Once submitted, our team will review your request and respond promptly.

4. Frequently Asked Questions (FAQ)

Before contacting us, you may find answers to common questions below:

Q1: How long does shipping take?
A1: Orders within the United States typically arrive in 5–10 business days, while international orders may take 7–15 business days.

Q2: Can I cancel my order?
A2: Orders can be canceled within 12 hours of placement. After that, your order may have already been processed or shipped.

Q3: How do I return an item?
A3: Visit our Return & Refund Policy page for instructions. Returns must be requested within 30 days of delivery.

Q4: Are your toys safe for children?
A4: Yes! All toys are carefully selected to meet safety and quality standards, making them safe and fun for children of all ages.

5. Social Media Contact

Connect with us on social media for updates, promotions, and support:

We often respond quickly to messages or comments on social platforms.

6. Mailing Address for Returns or Inquiries

If you need to send us products for return or replacement, please use the following address:

UNICOSHOPPING LLC
230 W COAL AVE
GALLUP, NM 87301
United States

Please include your order number and a brief explanation inside the package.

7. Response Time

We aim to provide:

  • Email Response: Within 24–48 business hours
  • Phone Support: During business hours (Monday–Friday, 9 AM–5 PM EST)
  • Social Media Messages: Within 24 hours

We appreciate your patience if responses are slightly delayed during holidays or high-demand periods.

8. Commitment to Customer Satisfaction

At UNICOSHOPPING LLC, your satisfaction is our top priority. We promise:

  • Friendly and helpful support staff
  • Clear and honest communication
  • Fast resolution of issues
  • Reliable shipping and handling

Your happiness is what drives us to provide the best toys and the best service.

9. Privacy & Security

We respect your privacy. Any information you provide will be handled according to our Privacy Policy, ensuring your personal data and payment information remain secure.

10. Thank You!

Thank you for trusting UNICOSHOPPING LLC for your toy shopping needs. We look forward to helping you find the perfect toys for your children and making your experience fun and memorable.