Thank you for shopping with UNICOSHOPPING LLC. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully.

1. Company Information

Company Name: UNICOSHOPPING LLC
EIN: 33-1773045
Email: support@unicoshopping.store
Phone: +1 512-428-5494
Address: 230 W COAL AVE, GALLUP, NM 87301, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

2. Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be in the original packaging.
  • Proof of purchase (order confirmation or receipt) is required.

3. Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Final sale items
  • Personalized or custom-made products
  • Items marked as non-refundable

4. Return Process

To initiate a return:

  1. Email us at support@unicoshopping.store with your order number.
  2. Provide the reason for return and attach clear photos (if item is damaged).
  3. Wait for return authorization instructions before sending the item back.

Returns sent without prior approval may not be accepted.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item was damaged or incorrect.
  • Shipping fees are non-refundable.

6. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within 48 hours of delivery.
  • Provide clear photos of the product and packaging.
  • We will offer a replacement or refund after review.

7. Refund Process

Once we receive and inspect your returned item:

  • We will notify you of approval or rejection.
  • If approved, your refund will be processed within 5–10 business days.
  • Refunds will be issued to the original payment method.

Processing times may vary depending on your bank or payment provider.

8. Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again.
  • Contact your credit card company or payment provider.
  • If the issue persists, contact us at support@unicoshopping.store.

9. Exchanges

We only replace items if they are defective or damaged.
Contact us to request an exchange.

10. Order Cancellations

Orders can be canceled within 12 hours of placing the order.
After this time, cancellation may not be possible if the order has been processed or shipped.

11. Contact Us

If you have any questions regarding returns or refunds, please contact us:

UNICOSHOPPING LLC
Email: support@unicoshopping.store
Phone: +1 512-428-5494
Address: 230 W COAL AVE, GALLUP, NM 87301, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST